Covid 19 – Salon Government Guidelines

1 OUR SALON

✔  We have undertaken a thorough review of our salon and services
✔  We have rearranged the salon space to adhere to social distancing guidelines
✔  Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
✔  All items of equipment will be disinfected before and after every service
✔  We will ensure adequate ventilation throughout the salon with doors and windows open where possible
✔  We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing

2  OUR TEAM

✔  All team members are trained to care for our customers in a safe, hygienic and professional manner
✔  Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating

3  OUR PROFESSIONAL SERVICES

✔  We have reviewed our service menu and removed any that we feel will be unsafe at this time
✔ Our team will wear face coverings and visors and aprons where applicable on the salon floor and all team members will wash their hands before and after every client interaction
✔  New clients may require to have  virtual consultation to assess their service needs and ensure the right appointment time is allocated
✔  In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction

4  CLIENT ARRIVAL AND RECEPTION

✔  We will not be accepting walk-ins, you must pre-book
✔  We will greet you warmly but without a handshake or a hug
✔  Hand sanitiser must be used on entry to the salon
✔  Clients must minimise what they bring as you will be asked to keep all belongings with you
✔  We ask that clients attend their appointments alone
✔  A screen will be installed at reception
✔  We ask that you pay using card or cashless means where possible

5  WE ASK YOU, OUR CUSTOMERS TO

✔  Arrive at the time agreed to maximise social distancing and wait at the front or the rear of the salon until a member of staff collects you.
✔  Arrive with clean dry hair
✔  Please wear a face covering, if you do not have one on arrival one will be provided for a small charge.
✔  We will not be serving refreshments
✔  We will not have magazines in the salon
✔ To contact us 24 hours before your appointment and re-arrange, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating
✓  Do not come to the salon if you or anyone you live with is unwell or self-isolating
✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team